Session Details

Lesley Lydell

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(AIRUM Best Presentation) Data Visualization and Reporting Feedback: Inside What Users Really Think

  • Lesley Lydell, University of Minnesota
  • Date:Thursday, June 1
  • Time:10:45 AM - 11:30 AM
  • Room:Monument
  • Session Type:Affiliated Organization Best Presentation
  • Program Book Abstract:Amid growing reporting expectations from diverse stakeholder groups, IR and IE offices sometimes face a daunting challenge in determining effective data reporting and visualization strategies. Knowing how end users actually interact with the information can yield valuable insights. This session applies best practices from the fields of data visualization and user experience research to the reporting work of IR and IE offices, to improve both their effectiveness and their efficiency in disseminating data that meets information needs across campus, and deepens engagement with decision makers. This session details a case study at a large Midwestern university in designing a web-based framework for data reporting and visualization that incorporated user feedback throughout the project design and implementation. The session discusses methodologies for gathering and managing ongoing feedback, examples from both reporting “hits” and “misses,” lessons learned, and free resources for self-study.